PRIVACY POLICY

INFORMATION ON THE PROCESSING OF PERSONAL DATA (CLIENTS)

The user’s personal data are used by VHA VENICE HEAVEN APARTMENTS S.A.S. di Fabris Veronica, who is the data controller, in compliance with the principles of personal data protection established by the GDPR 2016/679 Regulation and the national legislation in force.

METHODS AND PURPOSES OF DATA PROCESSING

We inform you that the data will be processed with the support of the following means:

Informatics
Mixed – electronic and paper with the following purposes:
Customer details
Tourist and recreational activities
Multimedia communication
Issuing an invoice
Product service delivery
Litigation management (contracts, orders, arrivals, invoices)
Customer management: entering and changing personal details, contracts, signing professional assignments, signing estimates, invoices, collections, data collection for anti-money laundering purposes
Health insurance management
Online Service Hosting
Information via telematics
Booking of services and ticket issuing (sports, cultural, recreational initiatives)
Insurance services (liability, life, health and disaster)
Internet services
Websites

LEGAL BASIS

The legal bases on which the processing of common data is based, according to Art.6 of the GDPR Regulation, are:

Law;
Contract;

The legal bases on which the processing of special categories of personal data is based, according to Art.9 of the GDPR Regulation, are:

Law;
Consent;

The provision of data is mandatory for all that is required by legal and contractual obligations and therefore any refusal to provide them in whole or in part may result in the impossibility of providing the requested services.

The company processes the optional data of users based on consent, i.e. through the explicit approval of this privacy policy and in relation to the methods and purposes described below.

CATEGORIES OF RECIPIENTS

Without prejudice to communications carried out in compliance with legal and contractual obligations, all data collected and processed may be communicated exclusively for the purposes specified above to the following categories of recipients:

Revenue Agency;
Supervisory and control authority;
Banks and credit institutions;
Insurance companies;
Fraud Control Management Company;
Entities carrying out documentation archiving activities;
Law Firms;

Furthermore, in managing your data, the following categories of authorised persons and/or internal and external managers identified in writing and to whom specific written instructions regarding data processing have been provided may become aware of them.

The complete and updated list of the subjects described above is available upon request at the following addresses:

Email: veniceheavenapartments@gmail.com – Telephone: 3425974750 – Address: Santa Croce, 181/A – 30135 Venezia (VE)

RETENTION PERIOD

The data retention period is: The data will be processed for the entire time necessary to carry out the existing commercial relationship and for the following ten years from the date of acquisition of the same.

RIGHTS OF THE INTERESTED PARTY

Pursuant to European Regulation 679/2016 (GDPR) and the national legislation in force, the interested party may, according to the methods and within the limits established by the legislation in force, exercise the following rights:

request confirmation of the existence of personal data concerning him/her (right of access by the interested party – art. 15 of Regulation 679/2016);
know its origin;
receive intelligible communication of it;
have information about the logic, methods and purposes of the processing;
request the updating, rectification, integration, cancellation, transformation into anonymous form, blocking of data processed in violation of the law, including those no longer necessary for the pursuit of the purposes for which they were collected (right of rectification and cancellation – articles 16 and 17 of Regulation 679/2016);
right to limit and/or oppose the processing of data concerning him/her (art. 18 of Regulation 679/2016);
right of withdrawal;
right to data portability (art. 20 of Regulation 679/2016);
in cases of processing based on consent, receive your data provided to the owner, in a structured and readable form by a data processor and in a format commonly used by an electronic device;
the right to lodge a complaint with the Supervisory Authority (right of access by the data subject – art. 15 of Regulation 679/2016).

The data controller of your personal data is VHA VENICE HEAVEN APARTMENTS S.A.S. di Fabris Veronica, VAT number 04378700274, tax code 04378700274